Refund policy

■ About returned goods

In the event of a mistake, we will contact you within 5 days after the product arrives and accept returns.
In addition, please note that we cannot accept returns due to customer convenience in principle.
For returns, please check the following [Conditions].




■ About conditions

We will accept returns only in the following cases.

  • In the case of defective products
  • When a different item from the ordered product arrives

In addition, we cannot accept returns of the following products.

  • Products that have been 5 days or more after arrival
  • Products damaged by your negligence



■ Shipping of returned goods

If we have any mistakes, etc., we will contact you within 5 days after the product arrives and accept returns.
In addition, please note that we cannot accept returns due to customer convenience in principle.



■ Procedure method

We will transfer to the designated account within 4 days after returning the product.
We will bear the commission.




■ Returned goods

2-19-0, Chikusa, Chikusa-ku, Nagoya-shi, Aichi 464-0858